Frequently Asked Questions

All your questions answered

Frequently Asked Questions

FAQ

We don’t recommend No Excuse Energy to anyone who needs to watch their caffeine intake. That means children, as well as pregnant and breastfeeding women. Everyone else will be just fine, just don’t exceed the maximum advised servings per day, and if you feel like you have a strong reaction to it, adjust the servings to your liking. Be aware that you don’t consume No Excuse Energy in combination with medication.

We only used the best ingredients to get you leveled up! If you want to check them all out, check the labels on our product pages or check the label on your tub.

In our formula we used the highest quality of natural caffeine, the total caffeine per serving is 150mg. This is equal to 2 cups of coffee.

The European Food Standards Agency recommends that adults over the age of 18 consume no more than 400mg of caffeine per day and no more than 200mg in one serving. No Excuse Energy contains 150mg of caffeine per serving. This is why we recommend you to drink a maximum of 2 servings a day, this will also allow you to have other sources of caffeine, like coffee or tea.

For every order over €25 shipping will be free in The Netherlands and Belgium, for other EU countries please check out our terms and conditions.

We want to make sure that you will get your package as soon as possible, so every order that is placed before 22:00 at weekdays will be processed and delivered at a PostNL point the same day.

When you place an order, all the info will be in your e-mail, so you can follow your package to your front door.

You are entitled to cancel your order up to 14 days after receipt without notice. After the cancellation of your order you will have 14 days left to return your product. You will then be credited with the full order amount including shipping. Only the costs for returning from home to the webshop are at your own expense. These costs are around 7,25 per package, check your carrier's website for exact rates. If you make use of your right of withdrawal, the product will be returned to the vendor in the original condition and packaging with all supplied accessories and - if reasonably possible. To use this right, you can contact us at support@noexcuseenergy.com. We will then refund the due amount within 14 days after your return has been returned, provided that the product has already been returned in good order. You can send your item to Schillingstraat 7, 2988 CT Ridderkerk, The Netherlands.